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Defining the Searching User will allow selected users to browse issues they do not have permission for.
With Out-of-Scope Strategy, you can define the behaviour if some field values do not fit the JQL anymore. You can choose between “Keep until it is actively removed” by the user or “Remove on next update” automatically.

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Info

The Advanced Link field in the Customer Portal allows users to select from a list of up to 50 issues. If more than 50 issues are available, the select list will only show options after the user begins typing to search for a specific issue. This ensures that the system performs efficiently even when handling a large number of issues.

By specifying the display style, you have the ability to can customize the appearance of your Advanced Links within the issue view.

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titleExample from issue view
image-20240812-164743.pngimage-20240812-164852.png

  • Option to hide an icon in the column header

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titleExample from issue view
image-20241001-181320.pngImage Addedimage-20241001-181400.pngImage Added

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titleSupported fields

The following field types are supported in the "Fields to show" section:

  • Text Field

  • Multi Checkboxes

  • Select List

  • User Picker

  • Radio Buttons

  • Date Picker

  • STAGIL Assets Traffic Light

  • STAGIL Assets Lookup

  • STAGIL Assets Work Time

  • STAGIL Assets User Time Account

  • Float Number

  • Date Time picker

  • Multi-Select List

  • Labels

System fields:

  • Summary

  • Status

  • Assignee

  • Reporter

  • Creator

  • Versions

  • Description

  • Labels

  • Issue Type

  • Priority

  • Time Tracking

  • Remaining

  • Logged

  • Due Date

  • Resolution Date

  • Created

  • Updated

  • Linked Issues

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