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Info

The Advanced Link field in the Customer Portal allows users to select from a list of up to 50 issues. If more than 50 issues are available, the select list will only show options after the user begins typing to search for a specific issue. This ensures that the system performs efficiently even when handling a large number of issues.

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By specifying the display style, you have the ability to can customize the appearance of your Advanced Links within the issue view.

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Display Style: table, list, table + pop-up, label + pop-up, hierarchy table.

Learn more: Display styles.

Display Fields: Fields that should be displayed in your panel.

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titleExample from issue view
image-20240812-164743.pngimage-20240812-164852.png

  • Option to hide an icon in the column header

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titleExample from issue view
image-20241001-181320.pngImage Addedimage-20241001-181400.pngImage Added

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titleSupported fields

The following field types are supported in the "Fields to show" section:

  • Text Field

  • Multi Checkboxes

  • Select List

  • User Picker

  • Radio Buttons

  • Date Picker

  • STAGIL Assets Traffic Light

  • STAGIL Assets Lookup

  • STAGIL Assets Work Time

  • STAGIL Assets User Time Account

  • Float Number

  • Date Time picker

  • Multi-Select List

  • Labels

System fields:

  • Summary

  • Status

  • Assignee

  • Reporter

  • Creator

  • Versions

  • Description

  • Labels

  • Issue Type

  • Priority

  • Time Tracking

  • Remaining

  • Logged

  • Due Date

  • Resolution Date

  • Created

  • Updated

  • Linked Issues

Fields on Navigator & Link history: Fields that should be displayed in the issue navigator and issue's link history. Status is only supported for issue navigator, so in the history it will be skipped.

Fields on Pop-up: Fields that appear on the pop-up in case this option is selected above.

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Show changes in issue history: If you select this checkbox the changes in an issue, like add or remove issue in relation to a custom field, will be shown in issue history.

Learn more about this configuration here: Field dropdown details.

Manage Advanced Links

To edit/create/delete Advanced Links you can use the overview page under app administration → STAGIL Assets → Advanced Links:

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