Assets Navigator: a column with Advanced Links displays incorrect values

Subject: Issues linked via Advanced Link (which is displayed in Assets Navigator as a column).

Expected: Link values are displayed as an issue icon + summary

image-20240520-100439.png

Actual: Link values are displayed as a number.

image-20240520-100623.png

Cause: Linked issues were deleted.

Fix: trigger a link sync-up by migrating the Advanced Links to default links and back.

This migration is done manually, one link at a time. To migrate, go to the link administration page, click on the (…) action menu to the right of the link and select Edit to open this dialogue:

Select a default link from the Storage link type field.

Please make sure that the default link that you want to use for migration is not already used by any other Advanced Link as an actual storage link type. We recommend creating a separate default link to ensure the accuracy of the process.

Then click Save.

OR

You can use a dedicated link migration dialogue. The dialogue is accessed from the same link configuration page:

Use Advacned Links tab for migration from Advacned Links to default.

Please note that changing the storage link type can be time-consuming, as it involves creating Jira links between issues in the background. Typically, this operation takes 2-4 seconds per issue.

Once the Advanced Link values are duplicated with default, reverse the migration. See the steps described here.

© 2023, STAGIL