Manage templates

There are a few ways to access a list of created Issue Templates:

1. Through template configuration page.

2. Via a Template Selector dialogue.

Template configuration page

Here users can find a full list of templates, that they are allowed to see. To access the page:

1. Go to a Jira profile icon menu in the top right.

2. Select Issue Templates.

An opened page displays all the templates the user or instance administrator has access to.

Open

Browsing and filtering

Users can search for templates with the following filters:

• Starred: shows templates marked as ‘Favourite’ by the current user

• Created by me: shows templates created by the current user

• Shared with me: shows templates the user has been permitted to see via template privacy configuration.

• Scheduled: shows templates with a configured creation schedule.
  (see more https://stagil.atlassian.net/wiki/spaces/SCLJC/pages/2065367058/Create+Configure+templates#Scheduler)

• Create & Link: shows all templates with configured Create & Link buttons.

• Search by name: shows templates matching the search bar's value.

• Filter by the project: shows templates that match the selected project in the drop-down.
  Please note that templates with global context are always shown regardless of the project selected.

Open

Favourite templates

Each template can be marked with a star, distinguishing it as a favourite. User's favourite templates are always displayed at the top of the template list.

Template Selector dialogue

Users can open this dialogue directly from the issue view, eliminating the need to visit a separate page.

To open a dialogue, use the keyboard shortcut ‘g+t’

Users can also access the dialogue via an ‘Issue templates’ button (under ‘Apps’) in the project sidebar.

To enable or disable the button from the project sidebar, go to Project settings → Apps → Issue Templates and use the toggle to set the preferred button display mode. By deafult, the button is always disabled.