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Attributes Use Cases

Attributes Use Cases

Custom worklog attributes allow you to capture additional business-specific details in your worklogs.
They can be used for filtering, grouping, and reporting — giving you deeper insights that go beyond the standard Billable, Work hours, and Tags fields.

1. Consulting Projects – Differentiating Engagement Types

Consulting teams often work for multiple clients and across various project types.
Custom attributes make it easy to report on these variations.

Example attributes:

  • Client (Dropdown) – lists client organizations (e.g., ACME Corp, Globex Ltd, Innotech GmbH).

  • Engagement type (Dropdown) – defines the nature of the work (e.g., Workshop, Analysis, Implementation, Training).

  • Expenses included (Checkbox) – marks whether travel or material costs are part of the logged work.

  • Travel distance (km) (Number) – records the travel distance for on-site work.

Use in reporting:
Filter or group reports by Client or Engagement type to analyze project profitability and travel intensity per customer.

2. Software Development Teams – Adding Technical Context

In development projects, teams may want to track additional technical details without cluttering issue fields.

Example attributes:

  • Code module (Text) – specifies which component or service the developer worked on.

  • Activity type (Dropdown) – identifies the nature of the task (Coding, Testing, Review, Meeting).

  • Peer review done (Checkbox) – indicates whether the work was reviewed by another team member.

Use in reporting:
Add these attributes as columns or group by fields in the Details report to analyze time spent by activity type or review completion rate across sprints.

3. Field Service & Maintenance – Tracking On-Site Work Details

Teams performing on-site work can capture essential context for cost and safety tracking.

Example attributes:

  • Work location type (Dropdown) – distinguishes between Client site, Warehouse, or Office work.

  • Travel distance (km) (Number) – logs the distance traveled to reach the site.

  • Safety check done (Checkbox) – confirms that safety procedures were completed before work started.

Use in reporting:
Filter by Work location type or Safety check done to ensure compliance and understand time spent in the field versus in-house.

4. Marketing & Creative Teams – Measuring Effort by Channel

Creative or marketing teams often want to see how effort is distributed across campaigns and media channels.

Example attributes:

  • Campaign name (Text) – identifies the campaign or client initiative.

  • Channel (Dropdown) – selects the main channel (Social, Paid, Organic, Print).

  • Revision round (Number) – counts how many revision cycles were completed.

Use in reporting:
Group reports by Channel to identify which media types are the most time-consuming, or filter by Revision round to evaluate rework effort.

5. Internal or Cross-Departmental Work – Tracking Effort Beyond Tags

Although Tags can already categorize internal tasks (e.g., Admin, R&D, Support), some organizations need more structured or measurable tracking.

Example attributes:

  • Department (Dropdown) – identifies which internal department the work belongs to (Finance, HR, IT, Marketing).

  • Cost center code (Text) – records the financial reference for internal cost allocation.

  • Billable hours (Number) – specifies how many hours from the logged time are billable to another department or project.

Use in reporting:
Combine Department and Billable hours to create internal cost reports or compare resource utilization across business units.