• Configure Account

• Configure Event Handler

Open

In this example only "Requirement" Issues created in the "PROD" Project will create an event that is passed to the remote system.

• Configure Account

• Create an Operation Scheme with supported Operation →"CREATE_ISSUE"

  • Edit mapping entries

    • Map project

    • Map issue type

    • Map summary

    • Map a customfield for the remote issue key (this will be needed in further communication)

    • Map additional values of your choice

• Configure Incoming Events

• Associate Operation Scheme to Incoming event

• In this case the incoming event "Jira_8.5.1_ISSUE_CREATE" will call an CREATE_ISSUE action. The fields that will be copied from the remote issue are defined in the mapped Operation Scheme. (ISSUE_CREATE (id:9) in this example)

• Configure Account

• Configure Handler

Open

• Configure Account

• Create an Operation Scheme with supported Operation →"UPDATE_ISSUE"

  • Edit mapping entries

    • Map identifier (in this case the remote issue is storing the issue key in customfield_10300)

    • Map additional values of your choice

• Configure Incoming Events
  

• In this case the issue will be identified by the issueKey that is stored in the remote issue in customfield_10300.

• The Issue Picker field will be filled directly.

• Applications and Country will be filled according to the mapping that is configured.

• For Single Value Mapping the value from customfield will be handled as one value.

• For Multi Value Mapping the value from customfield will be split at ",". After seperating the elements, every entry will be mapped according to the mapping.

• The mapping supports using the ID. In most cases also the name (eg. IssueType: "Bug") is supported.