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There are a few ways to access a list of created Issue Templates:
Through template configuration page.
Via a Template Selector dialogue.
Template configuration page
Here users can find a full list of templates, that they are allowed to see. To access the page:
1. Go to a Jira profile icon menu in the top right.
2. Select Issue Templates.
An opened page displays all the templates the user or instance administrator has access to.
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Browsing and filtering
Users can search for templates with the following filters:
Starred: shows templates marked as ‘Favourite’ by the current user
Created by me: shows templates created by the current user
Shared with me: shows templates the user has been permitted to see via template privacy configuration.
Scheduled: shows templates with a configured creation schedule.
(see more https://stagil.atlassian.net/wiki/spaces/SCLJC/pages/2065367058/Create+Configure+templates#Scheduler)Create & Link: shows all templates with configured Create & Link buttons.
Search by name: shows templates matching the search bar's value.
Filter by the project: shows templates that match the selected project in the drop-down.
Please note that templates with global context are always shown regardless of the project selected.
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Favourite templates
Each template can be marked with a star, distinguishing it as a favourite. User's favourite templates are always displayed at the top of the template list.
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Template Selector dialogue
Users can open this dialogue directly from the issue view, eliminating the need to visit a separate page.
To open a dialogue, use the keyboard shortcut ‘g+t’
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Users can also access the dialogue via an ‘Issue templates’ button (under ‘Apps’) in the project sidebar.
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The Template Library is the central hub for managing and accessing all available templates in your Jira instance. It provides a clean, organized layout where users can browse, create, and filter templates tailored to their specific needs. |
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How to access the Library
The Template Library page is accessible to all Jira users, providing a central location to browse, create, and manage templates.
Click on your user profile icon located in the top right corner of your Jira interface.
Select Issue Templates from the dropdown menu.
Permissions
While every user can access the Template Library page, the visibility of individual templates is controlled by specific permission settings.
Each template’s creator has the flexibility to define its permissions, allowing them to:
Share the template with specific users.
Grant access to a particular group.
Keep the template private for personal use.
For regular users, these permissions determine which templates they can view and use.
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Jira administrators have full visibility into all templates within the library, regardless of individual permission settings. This ensures admins can manage and oversee the entire template library while respecting user-defined permissions for other roles. |
By combining universal access to the Template Library with customizable template permissions, the app ensures both collaboration and privacy where needed.
Browsing and filtering templates
Templates are displayed as individual cards, each providing a snapshot of key information. Every card shows:
The template name, prominently displayed at the top for easy identification.
Icons or badges indicating additional details, e.g. as whether the template includes child issues.
Hover over the badge to reveal a tooltip with description.A star icon that you can click to mark the template as a favourite, making it easier to find later.
To navigate through the available templates, you can use the following filters:
Search by name: Filters templates to match the value entered in the search bar.
Starred: Displays templates marked as
Favourite by the current user.Created by me: Shows templates created by the current user.
Shared with me: Displays templates the user has been granted access to through template privacy settings.
Scheduled: Lists templates with a configured creation schedule. Learn more about the scheduler here.
Create & Link: Shows templates that have a configured Create & Link button.
Project Filter: Displays templates associated with the selected project in the dropdown menu.
Templates with a global context are always shown, regardless of the project selected.
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