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There are two display styles accessible for Advanced Links in the request view:

  • Drop-down select

  • List with avatars

Administrators have the ability to choose a suitable style within the Advanced Link configuration.

Drop-down select

This style will present the Advanced Link field as a select list with an expandable drop-down menu.

Below is an example of this style on the Customer Portal:

image-20240905-205255.png

List with avatars

This style prompts users to explore available issues in a search dialogue.

See an interactive example of such field being used in Customer portal.

https://app.arcade.software/share/FxxzMOJU76dkgOvu5pGW