Advanced Links

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Creating, configuring and managing relations between issues is the key feature of STAGIL Assets - Advanced Links for Jira. Advanced Links are connecting two custom fields and therefore two issues, which contain the connected fields. Connecting issues with Advanced Links offers you many possible use cases, which will be covered in the course of this documentation with a focus on CMDB, CRM and HR.

The main idea of all use cases is to show information between each other, for example, linking devices like laptops, monitors and mobile phones to the belonging person (CMDB use case) or connecting contact data to an organization (CRM). Advanced Links can be configured and shown in graphs/panels/tables. These topics are covered in the following sections.

Before you configure your first Advanced Link, do select which of the following options is suited better for your use case:

  1. Advanced Link with one relation field: If you want to connect content one way, for example to create a customizable select list or to show information within an issue, you would create this type of relation. The linked information will be available on one side, but not on the other.

  2. Advanced link with two relation fields: If you want to link content from both sides, you would create this type of relation. In this case you have the information available on both sides. For example: You link a contact with an organization. If you are opening the contact issue, you can see, to which organization he/she belongs. Vice versa: If you open the organization issue, you see all related contacts. 

In the following section you learn how to create, configure and import relations.

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