Advanced Links
Advanced Links is a powerful enhancement to the standard Jira linking functionality, designed to significantly improve issue management. This feature enables users to link Jira issues with advanced capabilities that go beyond the default linking options.
With Advanced Links, users can view any field of a linked issue directly from the parent issue view. It allows inline editing of custom fields and provides permission controls to manage access to linked issues. This feature also extends its advanced linking capabilities to the Customer Portal, ensuring a seamless and consistent experience across all platforms.
The integration of Advanced Links is seamless, as the link field operates as a custom field following the same logic and format as standard Jira fields. This ensures that users can quickly adopt and utilize the feature without a steep learning curve.
By leveraging Advanced Links, users can enhance their issue tracking and management processes, making it an invaluable tool for those managing assets and IT services in Jira.
Key functionalities of Advanced Links include:
Multiple display styles for linked issues, offering flexibility in how information is presented.
Control of what custom fields form a linked issue should be displayed.
Inline editing of custom fields in linked issues.
Permission management for linked issues
Compatibility with the Customer Portal
Discover the enhanced linking capabilities of Advanced Links in Jira:
How to create an Advanced Link
Go to the app administration and choose “Advanced Links”. Click “Add Advanced Link” to open a create dialogue.
Advanced Link Name: a name to identify your Advanced Link.
From Type: field type of an outward issue link.
Outward Issue Link: imagine 2 issues A and B. The outward link in the direction from A → B.
To Type: field type of an inward issue link.
Inward Issue Link: the inward link in the opposite direction from B → A.
Link Color: the colour of your Advanced Link when they are displayed in Issue Graphs.
Set Screens
To make sure your Advanced Links are displayed you have to associate them with the screens for the related fields.
Advanced Link Configuration
Until now your Advanced Link is just an empty structure. We will fill it with data in the next step. Click on the inward/outward link names to proceed with the configuration:
Now choose “Edit STAGIL Assets Advanced Link”:
Data Logic
Fill in the Maximum Selection field with the number of issues you should allow to select in this field. You can type 1 for a single selection or any positive integer for multiple selections. Type 0 if you want a multi-select field with an unlimited selection.
Use JQL for the Selectable Issues field to set the scope of issues available for selection or check the box below to restrict results to issues of the current project.
Defining the Searching User will allow selected users to browse issues they do not have permission for.
With Out-of-Scope Strategy, you can define the behaviour if some field values do not fit the JQL anymore. You can choose between “Keep until it is actively removed” by the user or “Remove on next update” automatically.
The Advanced Link field in the Customer Portal allows users to select from a list of up to 50 issues. If more than 50 issues are available, the select list will only show options after the user begins typing to search for a specific issue. This ensures that the system performs efficiently even when handling a large number of issues.
Issue View Display Styles
By specifying the display style, you can customize the appearance of your Advanced Links within the issue view.