Troubleshooting
We understand that sometimes things don't work the way they should. If you're encountering an issue with the app, don't worry! Our support team is here to help.
To enable our support team to resolve the problem quicker please add the HAR file and the console logs to your request.
Known issues & guides
- Blank configuration pages or empty panels in work item view
- Assets Navigator: a column with Advanced Links displays incorrect values
- Asset summaries that contain a hyphen are not displayed in an Advanced link field drop down
- How to get the browser network & console logs?
- Connection Fails in External Database Syncroniser
- "Connection could not be acquired from the underlying database!" error