Template Visibility and Permissions

Default Visibility

When you create a new template, its visibility is set to Private by default. This means that only the template creator can see and use it.

Visibility Levels

You can choose from three visibility levels:

• Private: Only the template creator can see and use it.

• Public: All logged-in users can see and use it.

• Group: Restricts access to specific Jira groups. Users in these groups can see and use the template, but others cannot.

If you share a template (making it Public or Group), users can see, use, and clone it. However, they can’t edit or delete it.

Changing Template Visibility

To update who can see your template:

1. In the ‘Edit template’ dialog, select the ‘Details’ tab.

2. Locate the Viewers section.

3. Choose your preferred setting — Private, Public, or Group.

4. If you select Group, add one or more Jira groups as needed.

5. Click Save.

Open

‘Edit template’ dialog

If a user does not have permission to view a template, they won’t see the Create or Link buttons for that template. This ensures that only authorized users can create issues based on templates they have permission to access.

Site administrators have automatic permission to view and manage all templates, regardless of permission settings.